SHIPPING & RETURNS
Return & Exchange Policy
Please allow up to 5 working days for your products to be delivered after receiving confirmation of your order.
If you have not received your products in this timeframe please contact us and we will track your delivery.
While we will use all reasonable endeavours to deliver by any requested or agreed date, we do not guarantee delivery on that date and we are not liable for any loss resulting from late or non-delivery of goods ordered.
If we are unable to fulfill an order, we will notify the customer within 2-3 business days and organise a full refund.
We do not post outside of Australia.
Stay Sideways Garage accepts full responsibility for all goods ordered by the customer to be in fit and proper condition.
Should you receive a delivery that is damaged, incorrect or unsatisfactory in any way please contact us via email or phone and we will be happy to arrange either a replacement of the items or a full refund. We do reserve the right to use our discretion when replacing items that have been ordered in error.
We require any products that are returned to be unopened.
The un-opened goods must be returned within 7 days of opening any of the product. And upon internal testing of the product by Stay Sideways Garage it is deemed faulty or defective.
We will refund your money when we receive the goods and we are satisfied that they are in original condition.
We will bear the reasonable cost of returning goods that are defective or do not meet the product description. All other returns are at your expense.